New: Low-Income Household Water Assistance Program

From Fairfax Water:

The Low Income Household Water Assistance Program (LIHWAP) is a temporary federally funded program created to assist low-income households with water and wastewater bills. LIHWAP relief will be available to eligible Virginia residents from October 2022 until funds are depleted.

The program is administered by the Virginia Department of Social Services (VDSS) in partnership with Promise. Promise is a modern technology solutions company that works with utilities and government agencies around the country to provide payment flexibility for households who are unable to pay their bills and streamlined relief distribution to those in need.

Find official program information on Fairfax Water's website.

Fairfax Water Contact Information

Fairfax Water provides service to all City of Falls Church addresses.