What are the costs for paying online?
There are no signup costs or subscription fees. As of April 2012, the convenience fee for using an e-check from your checking or savings account has been waived. There is no fee for paying by e-check!

The convenience fee when using credit cards is a percentage-based or flat rate fee that varies depending on the card type and the bill you are paying. The convenience fee is automatically calculated based upon the type of credit card used and the dollar amount of the bill being paid and is shown on the payment page before you submit your payment for processing.

Show All Answers

1. What system is the city Treasurer using to offer this service?
2. Is my information safe?
3. How do I pay online?
4. What forms of payment can I use?
5. Can I still send in a paper check?
6. What are the costs for paying online?
7. May I use my debit card?
8. Can I tell if my payment has been posted?
9. Will I have online access to my account?
10. Will I be able to print a copy of my bill?
11. How do I change my account information?
12. What is Auto-Pay?
13. Can I cancel Auto-Pay?
14. What are scheduled payments?
15. Can I schedule payments?
16. Why am I being charged a late fee?
17. What is the difference between auto-pay and a scheduled payment?
18. What if I already have auto-pay or a scheduled payment set up with my bank?
19. Who do I contact with questions about a bill?
20. What if this website is down or for some reason I am unable to use this site?
21. If I have additional questions who should I call?
22. Is my information secure?
23. Is my credit card and checking account information safe when I pay online?
24. What is PCI Compliance and why is it so important?
25. Who has access to my account?