Will the online transaction be secure?
Program fees will be processed with the highest level of security by WebVital. If you have any pop-up blockers installed, you will need to disable them, or make the City of Falls Church Online Registration, a trusted site.

If you do not, you will not be able to receive receipts or view all the pages properly. The City of Falls Church has taken all of the necessary precautions to ensure that this is a secure site, similar to any other e-commerce site on the Internet.

Show All Answers

1. Can you tell me more about the online registration program?
2. I'm having trouble registering online, who do I contact for help?
3. Once I've requested an account, how long will it take for my account to become active?
4. What should I do if I've forgotten or misplaced my username / password?
5. How do I add a family member after I've created a household account?
6. Can I register for a class that has already started?
7. On the payment screen it says I owe more than what I registered for. How did that happen?
8. I tried to register online and it told me I had to contact the Recreation and Parks Division. Why did I get that message?
9. Will the online transaction be secure?
10. Why does the billing address have to match the address on my online account?
11. Can I pay using a credit card that is not the same as the name of the online account holder?
12. Who will use my personal information?
13. How do I request a copy of the class and camp brochures?
14. I'm working on my taxes or flexible spending plan reimbursement. How can I get a Child Care Statement (list of activities and cost for activities my child participated in)?
15. What is the city's Federal Tax ID number?