What is Auto-Pay?
If you elect to opt in to Auto-Pay, it means that your bills will be paid automatically on their due date or date you choose using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay.

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1. What system is the city Treasurer using to offer this service?
2. Is my information safe?
3. How do I pay online?
4. What forms of payment can I use?
5. Can I still send in a paper check?
6. What are the costs for paying online?
7. May I use my debit card?
8. Can I tell if my payment has been posted?
9. Will I have online access to my account?
10. Will I be able to print a copy of my bill?
11. How do I change my account information?
12. What is Auto-Pay?
13. Can I cancel Auto-Pay?
14. What are scheduled payments?
15. Can I schedule payments?
16. Why am I being charged a late fee?
17. What is the difference between auto-pay and a scheduled payment?
18. What if I already have auto-pay or a scheduled payment set up with my bank?
19. Who do I contact with questions about a bill?
20. What if this website is down or for some reason I am unable to use this site?
21. If I have additional questions who should I call?
22. Is my information secure?
23. Is my credit card and checking account information safe when I pay online?
24. What is PCI Compliance and why is it so important?
25. Who has access to my account?