What is PCI Compliance and why is it so important?
PCI stands for Payment Card Industry and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have application which involve the transmission and / or storage of credit card information. If breaches are found on systems that are not PCI compliant, the major credit card companies have the ability to levy significant fines on the offending parties.

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1. What system is the city Treasurer using to offer this service?
2. Is my information safe?
3. How do I pay online?
4. What forms of payment can I use?
5. Can I still send in a paper check?
6. What are the costs for paying online?
7. May I use my debit card?
8. Can I tell if my payment has been posted?
9. Will I have online access to my account?
10. Will I be able to print a copy of my bill?
11. How do I change my account information?
12. What is Auto-Pay?
13. Can I cancel Auto-Pay?
14. What are scheduled payments?
15. Can I schedule payments?
16. Why am I being charged a late fee?
17. What is the difference between auto-pay and a scheduled payment?
18. What if I already have auto-pay or a scheduled payment set up with my bank?
19. Who do I contact with questions about a bill?
20. What if this website is down or for some reason I am unable to use this site?
21. If I have additional questions who should I call?
22. Is my information secure?
23. Is my credit card and checking account information safe when I pay online?
24. What is PCI Compliance and why is it so important?
25. Who has access to my account?