Virtually all services provided by the Treasurer’s Office can be accessed online, by mail, or email. If you have a question about any of the services or need help finding anything online, please email us at email@example.com or call our main number at 703-248-5046 (TTY 711) and leave a message.
To help alleviate the financial pressures facing businesses, the City Council passed an emergency ordinance that extends certain tax payment deadlines:
Residents and businesses can now pay for a number of additional services online at www.fallschurchva.gov/Pay:
While we encourage residents to stay home and conduct business online whenever possible, you can also drop-off payments at our Drop Box located just outside the front doors of the West Wing at City Hall (300 Park Ave.) Please do not deposit cash as this box is unattended. The Treasurer’s Office is not responsible for the loss or theft of cash left in the box.
The Treasurer’s Office is excited to offer citizens another way to pay their tax bills: text message. Pay by Text customers can make payments anytime, anywhere on their mobile phone. Customers will receive text alerts when their bill is ready.
The City’s Pay by Text vendor, InvoiceCloud, has two videos you can watch which explains how the payment system works and how you can register for the payment service.
On July 8, 2019, the City Council voted to approve changes to the City’s Tax Relief for Low Income Seniors and Persons with Disabilities Program that were recommended by the City Treasurer and a Tax Relief Working Group. The changes - which are retroactive to July 1, 2019 - will reduce the real estate tax burden for qualifying candidates and revise the application timeline, among other adjustments.
In 2018, the City Manager appointed a working group to study the City’s current Tax Relief Program, review similar programs in neighboring jurisdictions, and provide recommendations for the Fiscal Year 2020 budget process. The Tax Relief Working Group met for over a year and proposed several changes to offer additional assistance to qualifying residents 65 years and older or persons with permanent and total disabilities.
The adopted changes include increasing the program’s maximum tax benefit to 100% for applicants earning 40% or less of the HUD Area Median Income (AMI), eliminating interest on all deferred taxes accrued on or after July 1, 2019, reducing the program’s exemption asset limit from $540,000 to $400,000, and move the tax relief program from a calendar year to fiscal year basis to align with the real estate tax billing cycle.
Visit the Tax Relief Page for more information.